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4 field notes about making AI useful in real business operations.
A practical framework for replacing broad, over-permissioned AI agents with narrow, reusable business actions grounded in trusted context, explicit controls, evidence, and human escalation.
Read the field noteA practical six-stage operating model for moving AI from recommendations to governed execution across ERP, CRM, finance, and service workflows.
Read the field noteWhy SME leaders should evaluate the model, context, tools, permissions, cost and verification as one complete AI operating system.
Read the field noteBefore an SME debates building or buying AI, turn ten difficult past cases into a grading set that domain experts can defend.
Read the field noteA practical guide for SME leaders: why reliable digital coworkers depend on orchestration, context, permissions, controls, monitoring, and human accountability—not just a capable AI model.
Read the field noteSeven questions an SME should answer before allowing an AI agent or Digital Coworker to execute real business work.
Read the field note